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YouTubeGlobal Call Forwarding
What is an Outbound Call?
“Outbound” refers to outgoing calls [Outbound = Outgoing Calls] initiated by your business. With this call type, reps proactively contact consumers and prospects instead of waiting for customers to reach out to them. So, outbound calls usually involve prospecting, upselling, offering upgrades or promotions. But, occasionally representatives ...
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