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6:42
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Sidney Stephen
ServiceNow Ticketing System Tutorial for Beginners | IT Help Desk Lab
In this video, I walk through a hands-on ServiceNow ticketing system lab to demonstrate how to create, manage, and resolve IT support tickets — just like you would in a real help desk environment. This is part of my journey into tech as I build practical experience for IT support and help desk roles. Whether you’re preparing for your first ...
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