Mouse and keyboard problems in Windows - Microsoft Support
Troubleshoot problems you might be having with your mouse or keyboard, or other wireless device in Windows.
Troubleshoot problems with your Surface mouse or keyboard
If your Surface or Microsoft mouse or keyboard isn’t working, doesn’t appear in the list of Bluetooth devices when you pair the mouse, or you see an error message during pairing, here …
My mouse on my laptop has stopped working - Microsoft Q&A
3 days ago · My mouse on my laptop stopped working. I have restarted computer. Completed updates. Still nothing. Any help would be appreciated.
My mouse is not working - Microsoft Q&A
Oct 17, 2024 · My mouse works but I can't scroll with it, so I have a new mouse and I would like to remove this one and install the new one.
What to Do if Your Mouse Isn't Working | Microsoft Surface
Mar 5, 2024 · You're in the middle of an important task on your laptop, and suddenly, your mouse stops working. While this is undoubtedly frustrating, you don't have to worry: discover simple …
My Mouse stopped working after Latest Windows 10 Update
Oct 15, 2024 · My laptop is running Windows 10 and yesterday I installed the latest updates. Today when I started my laptop, I found that my mouse was no longer working. The USB ports …
Mouse not recognized when plugged in! - Microsoft Q&A
Aug 18, 2025 · This usually means Windows failed to enumerate the mouse on your laptop’s USB controller. Since the mouse works on other PCs, focus on the laptop’s USB stack, power …
Mouse not working on Windows 10 - Microsoft Q&A
Jan 3, 2022 · I received a Delux M618 Plus Vertical Mouse (usb 2.4 connection) for Christmas but the mouse stops working after 3 seconds of inactivity on my Surface Pro using Windows 10. I …
Mouse doesn´t work properly with Windows (FIXED) - Microsoft …
Jul 10, 2025 · Let me know if you'd like help testing the mouse behavior in Safe Mode or using any tools. If the issue persists, it could be very helpful for further analysis if you can provide …
Bluetooth mouse stops responding - Microsoft Support
Provides steps to take when a Bluetooth mouse stops responding after waking from sleep or if multiple Bluetooth mice are connected to the PC.