The data lake and dashboard will also enable Citi Commercial Bank to take a more proactive approach to recommending solutions — suggesting ways to optimize cash flow, for example — based on a …

Oct 23, 2024 · By combining intensive staff training with a unique approach, Humana Group Medicare Custom ConnectTM sets a new standard for customer service in the health insurance industry. …

By putting the client first in every aspect of their operations, companies can foster deeper connections, drive innovation and achieve sustainable growth in the long run. Embracing a customer-centric …

Persistent Client Challenges Large law firms have focused significant resources on tracking and improving client satisfaction at a firmwide level for many years, yet the same fundamental challenges …

All of these factors culminate in a more customer-first operating posture. This compendium’s four articles showcase what is possible when companies put the customer first. “How to capture what the …

With GDT’s client-first managed services platform, organizations can unify communication, empower their teams, and deliver proactive, data-driven customer experiences that scale with their business, …

We look forward to the opportunities and possibilities provided by our Client-first strategy to better listen to people who use or need our services, assist them to make their own decisions and use their …