
Troubleshooting for common errors | Docusign
EDIT_LOCK_ENVELOPE_ALREADY_LOCKED EDIT_LOCK_ENVELOPE_NOT_LOCKED ENVELOPE_ALLOWANCE_EXCEEDED ENVELOPE_CANNOT_VOID_INVALID_STATE …
Issues uploading documents: common errors, causes, and solutions
Oct 20, 2025 · Common errors, causes, and how to resolve related issues uploading documents into the Docusign web application.
Urgent help with limited recipients bug (limited to 2 recipients in a ...
Hi. I am urgently trying to send 7 documents to be signed by 3 people. I’ve had a dreadful experience of this software, and sadly I paid for a subscription, thinking this may solve a …
Unable to prepare envelope due to missing scroll bar beside the ...
Hi, Please refer to the attached screenshot.The red circled indicates where the original scroll bar was.When you click on the scroll bar to move down the document, the standard fields on the …
Problem: Can't add new recipient after Envelope creation …
Hi all, I’m trying to add a new recipient to an existing envelope after it has already been created. I’m using the following endpoint:
How to set document visibility for envelope recipients
Note: A document cannot be hidden from a recipient if the recipient has tabs assigned to them on the document. Carbon Copy, Certified Delivery (Needs to Sign), Editor, and Agent recipients …
Permission Profiles: Ability to edit templates - URGENT
How can someone share or make changes when they are not the owner of the envelope? I have created a similar permission as Admin, but it is not working.
Restricting access to a signed document | Community
Jun 6, 2025 · A while ago, a document was accidentally sent to an individual for signing. It was the incorrect document (it belonged to someone else) but they signed it anyway. We are all …
Recipients of copy are signing what exactly..? | Community
Hello. I recently sent an envelope, there were 2 names on the contract: myself, and my prospective client. At the moment of creating the envelope, I also had my colleague - as well …
Unify Certificate of Completion + Signed Document in the …
May 26, 2025 · When the document is completed, you will receive the contracted document and the completion certificate in separate files by email. Is it possible to unify the files (approved …