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Prepare online for the call center situational judgement tests with free practice questions.

Part of the TestGenius Pre-Employment Testing Suite, C4: CritiCall for Contact Centers measures the critical skills and abilities necessary for success in commercial call centers.

Call Center Customer Service Test finds applicants who stay calm, speak clearly, and resolve issues fast. Easy to use with detailed reports. Try free!

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It provides you with 15 expert questions designed to test a candidate's knowledge and understanding. This call center skills assessment is graded, so you can quickly view all …