The open-source libraries were created by Salesforce, Nvidia, and Apple with a Swiss group Vulnerabilities in popular AI and ...

Verint ®, The CX Automation Company, today announced it was named a Leader in the Frost & Sullivan Frost Radar™: Voice of Customer Analytics, 2025 Report. The report highlights Verint's 50+ AI-powered ...

Qlik ®, a global leader in data integration, data quality, analytics, and artificial intelligence (AI), today announced it has been recognized as a Customers' Choice in the 2025 Gartner Peer Insights ...

OpenAI is notifying some ChatGPT API customers that limited identifying information was exposed following a breach at its third-party analytics provider Mixpanel. Mixpanel offers event analytics that ...

Customer journey analytics software aims to help businesseses understand, optimize and personalize every step of the customer experience. By aggregating and analyzing data from touchpoints across both ...

T-Mobile is known for its customer obsession and has earned its brand as the “Un-carrier.” It maintains a leading position among mobile providers with its 5G offering, continuous network development ...

1 Baltic Center for Neurotechnology and Artificial Intelligence, Immanuel Kant Baltic Federal University, Kaliningrad, Russia 2 Research Institute for Applied Artificial Intelligence and Digital ...

Adobe is warning its Analytics customers that an ingestion bug caused data from some organizations to appear in the analytics instances of others for approximately one day. Adobe disclosed the issue ...

Acefone has launched AI-powered Post Call Analytics, enhancing cloud communication capabilities by transforming voice calls into actionable insights. Designed for customer experience leaders, this ...