A version of this article appeared in the Spring 2018 issue of strategy+business. In today’s globally interconnected, fast-paced business environment, nearly every important initiative — whether it’s ...

Specialists tend to stick close to their area of expertise — that’s true at my company, too. The insurance industry is full of particulars, and we don’t expect our development team to be an authority ...

The importance of aligning operational activities can’t be overstated. How well a company carries out activities to create, produce, sell and deliver products to customers is the differentiator ...