Emma Northcote, head of engagement and research at change consultancy Perago, has penned an open letter to the next Welsh ...

Call of Duty movie director Peter Berg faces backlash over old comments calling people who play war video games “weak” and ...

Matchbox Pictures co-founder Penny Chapman used the 2026 Hector Crawford Lecture to address AI and the legacy of 18 years of ...

Developer script automatically calls back robocalls to trap scammers in endless conversations, turning harassment tactics ...

The Montreal Canadiens already had the game they needed in Tampa Bay, but a second one would completely put them in charge of ...

Government reforms aim to improve emergency healthcare, yet challenges continue to test the system’s effectiveness.

South African scam call centres are run like corporations, using stolen data, insider threats, and social engineering to defraud ordinary people. Here is what you need to know. Scam call centre / ...

Dinesh Tahiliani, All-India Secretary of the Bharatiya Sindhu Sabha, who was in New Delhi last week for the release, said the movement to adopt the Devanagari script for writing Sindhi began nearly ...

South Africa is home to a substantial scam call centre industry, and these scammers no longer rely on cold calling random numbers to find victims. Instead, they are the primary consumers of data ...

Police raids targeted call centre fraud operations across Tirana, with 10 suspects arrested and almost a million euros in cash seized. Albanian police. Photo illustration: Geri Emiri/BIRN. Albanian ...

DURBAN – KwaZulu-Natal police have arrested several people at a fake call centre in Durban. The suspects were allegedly running call centre scams believed to be worth millions of rands at a property ...

Westpac NZ says Microsoft's call centre AI can handle some tasks, like summarising issues raised in a call, better than human staff - but that it is there to bolster helpdesk operators rather than ...