All chatbots are engineered to have a persona or play a character. Fulfilling the character can make bots do bad things. Using a chatbot as the paradigm for AI may have been a mistake. Chatbots such ...

Add Yahoo as a preferred source to see more of our stories on Google. Photo Credit: iStock Utah recently gave an artificial intelligence chatbot the authority to serve as a psychiatrist and prescribe ...

“I hate AI customer service chatbots,” Carmen Smith of Campo, California, told CNBC. She’s not alone. Nearly one in five consumers who’ve used AI for customer service saw no benefit from the ...

This Pew Research Center report looks at Americans’ views on health information and how they view their own health. Pew Research Center does research to help the public, media and decision-makers ...

You're currently following this author! Want to unfollow? Unsubscribe via the link in your email. Anthropic's AI chatbot, Claude, is having a moment. Claude is Anthropic's flagship product. The bot ...

When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...

Amanda Smith is a freelance journalist and writer. She reports on culture, society, human interest and technology. Her stories hold a mirror to society, reflecting both its malaise and its beauty.

Using chatbots for emotional support can pose risks to teens' mental health. How should parents talk to their teens about using chatbots safely? And what's the best way to have those conversations ...

OpenAI, known for AI products like ChatGPT, is structured as a hybrid profit organization. Microsoft, having invested $13 billion, is a significant backer but does not own OpenAI. Investors can ...