Virgin Media O2 has put out some new research that says AI tools are directing customers to fake customer service phone lines ...

To spare all sides wasting more time we asked O2 to investigate and it did with a swift and positive response that confirmed ...

Broadband and mobile operator VMO2 (Virgin Media and O2) has warned UK customers to keep an eye out after it identified that criminals were exploiting AI‑powe ...

He said Virgin Media O2 is working to protect customers by blocking known scam numbers and using AI technology to identify ...

Virgin Media O2 is urging users to stay alert and watch out for a worrying new scam that's already targeted millions across ...

The largest mobile networks continue to raise their prices, while smaller competitors offer better, cheaper alternatives ...

Laura Joseph. You’ve worked across telecoms, banking and the Post Office before joining Tesco Mobile as chief customer ...

Vodafone has launched Scam Call Protection, a feature which uses AI to identify and flag potentially fraudulent, spam, scam and nuisance calls.

A customer service survey has revealed the UK's best and worst-performing mobile networks. Read this and the rest of today's ...

The UK's alternative broadband industry has grown rapidly in recent years - but behind the impressive expansion lies a sector ...

Discusses Launch of ISG AI Index and Trends in Technology Services and Cloud Infrastructure April 16, 2026 9:00 ...

Vodafone and Three may close some Glasgow stores amid a £15bn UK retail shake-up, following their merger. Dual-branded stores and investment planned.