Spectrum plans a May 5–6 job fair in Zanesville to hire 45 customer service reps with $20 hourly pay and full benefits.

ASAPP, the Customer Experience Platform (CXP) behind AI customer service for the agentic enterprise, is being featured in a ...

Hugo named Outsource Partner of the Year in the 2026 Excellence in Customer Service Awards following a year of faster ...

The program cuts new agent onboarding time by 30% and doubles first-contact resolution readiness, arriving as global contact ...

Today, the U.S. Department of Agriculture’s (USDA) Food, Nutrition, and Consumer Services mission area announced its ...

A state advocacy group and legislators are proposing NW Natural be fined nearly $200,000 after it stopped service on 198 ...

LEWISVILLE, TX - April 27, 2026 - PRESSADVANTAGE - Lawn & Landcare, a landscape and maintenance company based in ...

Love Power Equipment has become a part of the Blue Diamond Attachments Blue Chip Dealer program. As a Blue Chip Dealer, they ...

Washington is floating a plan that would force banks to collect and verify customers’ citizenship information, with Treasury Secretary Scott Bessent saying the order is “in process.” The intention may ...

Starbucks is offering its baristas up to $1,200 in annual bonuses and shifting to weekly pay as the coffee chain pushes to boost sales and improve customer service. The company said Thursday that the ...

Broadcom’s years-long revamp of the VMware Cloud Service Providers (VCSP) program has already significantly altered the go-to ...

National Grid will host free customer assistance events across Massachusetts in April 2026 to help residents manage energy ...