Amazon is developing 911 call centers operated by AI across the country. NBC News’ Gadi Schwartz tours an emergency call center to see how the technology works and ...

Microsoft says Windows PowerShell now warns when running scripts that use the Invoke-WebRequest cmdlet to download web content, aiming to prevent potentially risky code from executing. As Microsoft ...

Today’s contact center agents have a much more profound impact on customer satisfaction and retention, and brand reputation. That’s largely due to the fact that customers have a much lower tolerance ...

Some Page residents are expressing their concerns over proposed $10 billion data center in the area. Page City Council voted in October to approve a contract that allows a feasibility study. Critics ...

GameSpot may get a commission from retail offers. Earlier this month, Call of Duty: Black Ops 7 players called out the apparent use of AI in the game, especially the "Ghibli-style" Calling Cards.

The call center is expected to receive and process 6,000 to 7,000 calls per day. U.S. Immigration and Customs Enforcement plans to establish a "National Call Center" in Nashville, Tennessee, to help ...

UPDATE: Activision and Paramount Pictures have officially announced that Taylor Sheridan will write and produce the Call of Duty movie with Peter Berg, who will also write, direct and produce the live ...

Taylor Sheridan has officially found his next big project. News broke this afternoon that the Yellowstone creator will co-write the new Call of Duty movie in the works at Paramount with Peter Berg, ...

This is read by an automated voice. Please report any issues or inconsistencies here. Vince Gilligan tapped “Better Call Saul” actor Rhea Seehorn to lead his new Apple TV series “Pluribus.” The ...

India bets AI will create enough new opportunities to offset job losses AI tools supplant jobs built on routine tasks in call centers, customer service IT training centers shift focus to AI skills ...

Just last month, Cisco marked the 25th anniversary of its instantly recognizable IP phones, which have been an office staple since the 2000s. Today, the way that businesses and customers interact ...

A Pixel 8 Pro user in India has shared a video showing native call recording in action. The feature works through the Call Assist menu, with playback, sharing, and deletion options in the Phone app.