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It’s called “fast food” for a reason, but some restaurants do it better than others. A new report from Intouch Insights and QSR Magazine looked at 13 different fast-food chains and analyzed different ...

Fast-food drive-thrus may not be getting much faster, but they’re getting smarter, and friendlier staff might still matter more than artificial intelligence, a new report found. The 25th Annual ...

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Let’s start with a debate on consumer behavior: Are fewer restaurant goers visiting the drive-thru? From January 2024 through June 2025, there have been consistent gains in dine-in, delivery, and ...

Fast food companies have been experimenting with integrating artificial intelligence into their restaurants, from Flippy the burger-flipping robot at White Castle to dynamic pricing at Wendy's. One ...

A Taco Bell exec is having second thoughts about using AI at the drive-thru. A Taco Bell exec is having second thoughts about using AI at the drive-thru. is a news writer who covers the streaming wars ...

Last year, Taco Bell made a simple bet that Alexa-like voice assistants could handle the drive-thru window. It didn’t consider whether people could handle dealing with AI. According to the Wall Street ...

HORRY COUNTY, S.C. (WMBF/Gray News) - Authorities in South Carolina said a scary situation occurred at a fast food restaurant Monday. The Horry County officials said officers responded to a Wendy’s in ...