Salesforce said that agent analytics and optimization capabilities are available today in Agentforce Studio, the company’s ...

The pandemic ushered in a new era of technological innovation, with businesses and organizations globally scrambling to find digital transformation solutions capable of handling a large remote load.

After four years as CTO of eBay and a decade prior to that leading the engineering of Salesforce’s platform and brand, Steve Fisher had settled into a comfortable retirement two years ago, enjoying a ...

The latest trends in software development from the Computer Weekly Application Developer Network. MuleSoft’s Anypoint team built the Flex Gateway, a high-performance, Envoy‑based API management layer, ...

This year's Dreamforce has seen the launch of a significantly upgraded Data Cloud as part of a rebranded Salesforce platform, now known as the Einstein 1 platform. How big a move is this for the CRM ...