NARRATOR: Businesses need to have quality methods in place to make sure their products or services are of the highest quality. STEPHEN: The benefit of making a high-quality product is that you can ...

Providing the highest level of customer service and quality goods is imperative to compete for business against companies promoting similar products or services. In competitive markets, consumers ...

COPC, a customer experience management consulting company based in Winter Park, Fla., had struggled for years to recommend a quality assurance monitoring system to its clients before it decided to ...