The Role Of AI In Automated Outbound Calling

Let’s be honest, outbound calling hasn’t had the best reputation. It’s often seen as cold, robotic and impersonal. However, ...
Destination CRM

Optimizing Outbound Communications: Strategies and Technologies For Effective Customer Engagement

According to a 2025 commissioned study by Forrester Consulting on behalf of TransUnion®, 86% of decision-makers across a wide range of industries said that even as their outbound call volumes decrease ...
JD Supra

FCC Extends Regulatory Reach Over AI: Announces TCPA Restrictions Cover AI-Generated Voices in Outbound Calls

On Thursday, February 8, 2024, the FCC issued a Declaratory Ruling – by unanimous vote – to confirm that Telephone Consumer Protection Act (TCPA) rules apply to calls that use artificial intelligence ...
Seeking Alpha

Nearly Nine Out of 10 Decision Makers Rank the Phone as the Most Important Outbound Channel for Meeting Customer Service Goals and Increasing Revenues

CHICAGO, March 17, 2025 (GLOBE NEWSWIRE) -- While channels like email and messaging are more prevalent, the phone remains one of the most business-critical tools available, according to a 2025 study ...
techtimes

Best Outbound Call Centre Solution: Why Most Businesses Prefer JustCall

The sales team is primarily responsible for reaching your company's sales targets. Others would agree that they keep businesses afloat. Led by outbound call center solutions, a sales team can improve ...
The Manila Times

Ring-a-Ding Launches OpenClaw Skill for AI Agent Phone Calls

New CLI tool enables outbound calling, transcripts and summaries for AI agents without requiring users to build telephony ...