The new AI assistant being tested is designed to offer more personalized help with things like account recovery, managing ...

Meta acknowledged that its "support hasn’t always met expectations" but that a series of AI-powered updates should make it ...

Despite being owned by the same parent company, the user bases of Facebook and Instagram couldn't feel more different.

This story was originally published on Social Media Today. To receive daily news and insights, subscribe to our free daily Social Media Today newsletter. After years of maintaining strict controls ...

At its global “Conversations” conference in Miami on Tuesday, Meta announced several updates to its advertising offerings, including centralizing the ad-creation process within Ads Manager, and ...

Meta is issuing its under-16 social media users with 14 days’ notice to download their content from Instagram, Meta, and Threads before their accounts become dormant.On Thursday morning, Meta started ...

Meta has unveiled a significant update to its Brand Rights Protection tool for businesses using its Facebook and Instagram platforms. The latest update enables businesses to more easily report scam ...

NPR reveal that the company plans to replace humans with AI to perform most of the privacy risk assessments for its products. Before Meta changed its name, back when it was still Facebook (in 2012), ...