Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Vivek Yadav, an engineering manager from ...

COVID-19 changed the way businesses function. As a result, customer flow management is more important than ever as leaders seek to empower the customer, improve the employee experience and collect ...

Telecommunications provider Flow has announced rebates for more than 230,000 fixed-line customers who experienced service ...

Inventory planning and optimization of customer flow are the pillars of modern retail operations. At a time when customer expectations are escalating rapidly and retail operations are growing ...

As the retail industry continues to evolve, there have also been substantial changes in consumer expectations. Convenience and instant gratification have become high priorities in businesses, ranging ...

02 March 2011 Qmatic partners with National Bank of Abu Dhabi (NBAD) to deliver Customer Flow Management (CFM) solutions based on exceptional integration with the bank's client database. Qmatic's ...

Capitec Bank strives for simplified banking. With its innovative technology, such as fingerprint biometrics and photo identification, adding the Qmatic Customer Flow System was instrumental with ...

07 September 2014 In order to enhance customer experience Wavetec in collaboration of Viosionaire designed and installed a Queue Management System at ADEC to manage and transform their customer ...

Geoff Michener is the CEO of dataplor, a startup focused on helping companies succeed abroad through high-quality geospatial data. Businesses seeking to outmaneuver their competition need deeper ...