Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Remember the days when people would camp outside stores for the latest iPhone launch? That ...

Forbes contributors publish independent expert analyses and insights. Nikki Baird is a top global retail innovation and technology advisor. Everyone wants to get consumer behavior back to “normal,” ...

Retailers best serve customers when they can identify their needs and proactively meet them. That’s why accurately predicting consumer behavior is so important. It might not always be easy — Walmart’s ...