Comcast (CMCSA) , which operates internet, phone, and cable services under the name Xfinity, continues to see a startling change in customer behavior that appears to be growing legs, and the company ...
In leaked memo, COO says agent was doing mostly "what we trained him" to do. — -- In a leaked memo from cable giant Comcast, a top executive expresses contrition for the now-infamous behavior of ...
Comcast, which offers cable TV, phone, and internet services under its Xfinity brand, is doubling down on luring back cable TV customers who have increasingly cut the cord on service after the company ...
Comcast said that personal data from nearly 35.9 million customers of its Xfinity unit may have been accessed by hackers. The largest cable operator in the U.S. began notifying customers on Monday ...
Comcast, the Philadelphia-born media giant with roots in cable television, for years has been losing more cable customers than it’s been adding. And more recently, with leaders citing “a highly ...
Vandalism that led to a Comcast cable line being significantly damaged has caused several outages for Xfinity and Comcast Business customers in south King County. The outages impacted customers in ...
The cable industry's foray into wireless has long been considered a retention tool for the behemoth broadband business. Less than a decade after cable giants like Comcast and Charter Communications ...