Many people enter conflict with one goal in mind. It is to stop the discomfort as quickly as possible. They want the tension to end, the argument to be over, and the other person to finally understand ...

Karleen Savage, a hostage negotiator and mother of seven, created a five-skills framework for resolving conflict in our everyday lives.

Last week we began to look at how to resolve conflicts. We said that conflicts are inevitable issues that will arise in any relationship. We started delving into some basic principles of conflict ...