University Technology is offering a software-based phone service (softphone) called Webex Calling. This service allows CWRU faculty and staff to make and receive phone calls using their University ...

This week, we share contact-center related announcements from the Nvidia AI conference, GTC 2021, Workplace from Meta unveils two integrations with Microsoft Teams, and Tollring integrates analytics ...

Cloud communications services provider Masergy today announced Masergy UCaaS with Cisco Webex, integrating its hosted calling platform with Webex chat, content sharing, and conferencing tools. The ...

As we continue to work in a time of transition, IT Services wants to remind everyone what remote work tools are available, and what our recommendations are for what to use in what situation. Cisco ...