Zoom introduces next-gen Zoom Virtual Agent to automate end-to-end customer resolution

New virtual agent capabilities reduce customer effort, prevent repeat contacts, and give service leaders confidence to scale automationWith 43% ...
No Jitter

Zoom updates its Virtual Agent

This most recent iteration of the virtual agent builds on Zoom AI Companion 3.0 to enable multi-step workflow automation ...
CMSWire

Zoom Virtual Agent 3.0 Adds End-to-End AI Resolution for Customer Service

Zoom Communications unveiled Zoom Virtual Agent 3.0 on Feb. 24, introducing an execution architecture designed to automate end-to-end customer resolution across enterprise systems. The update builds ...
CNET

Zoom: Use apps like Asana and Dropbox and schedule virtual events now

Launching Wednesday, Zoom Apps aims to help you work more seamlessly within the video chat platform, while Zoom Events lets you host hybrid and virtual meetups. Managing Editor Alison DeNisco Rayome ...