Microsoft Dynamics 365 is a comprehensive customer relationship management (CRM) solution packed with advanced features enhanced by AI capabilities. It offers a robust set of tools to help businesses ...

When a CRM is clear and simple to navigate, your team spends less time figuring out how to use it and more time doing the actual work. If you want to increase user adoption of your CRM, it's important ...

Microsoft has released FetchXML-driven customization for Dynamics 365 Contact Center, enabling targeted agent transfers and ...

Microsoft Dynamics 365 CRM is a robust, AI-powered customer relationship management platform designed to elevate customer service operations and enhance overall business efficiency. By seamlessly ...

Manish Sonthalia leverages Microsoft Dynamics 365 and Azure to automate complex business processes, reducing manual workloads ...

Hot on the heels of Salesforce's announcement last month of artificial intelligence agents for sales, Microsoft on Monday announced it will make ten agents available in Dynamics 365 for use in sales, ...

Paystand’s new CAD EFT support gives Canadian businesses using Microsoft Dynamics 365 Business Central the same seamless, zero-fee digital payment experience as U.S. users. Now Canadian companies can ...

How to Choose the Right Microsoft Dynamics Partner for your Business Your email has been sent Choosing a Microsoft Dynamics 365 partner is as critical as choosing the platform. This guide shows how to ...

Denver, Colorado, March 21, 2023 (GLOBE NEWSWIRE) -- TextUs is proud to announce its completed integration with Microsoft Dynamics, bringing its leading text messaging platform to Microsoft's ...