In the second part of this series, the focus shifts to partners — external forces whose alignment, trust and intent decide ...

Digital transformation means different things to different people, but most would agree that it involves some combination of process efficiency through automation, creating new digital products and ...

Despite digital transformation spend predicted to exceed $2 trillion by 2023, at present, 87% of companies have not realized the full impact of their investment in digital. Companies obviously ...

SPONTANEITY can easily go wrong. But this was not the case at the second BT-NCS roundtable discussion. Immediately after host Lai Weng Yew, vice-president, Business Application Services at NCS, ...

There's a lot of talk about generative AI could boost productivity at companies in the midst of digital transformation. But moving too fast could make things worse. The age of generative AI comes with ...

It’s frequently said that the first step in solving a problem is recognizing that you have one. In the midst of a high-stakes cloud transformation, all too often a business can’t clearly see the ...

The usual channel equation is that a gap in customer expertise should ideally mean an opportunity for a reseller to step in and solve the problems. According to NTT's 2019 Digital Means Business ...