SMS/text messaging provides a direct mechanism to reach constituents. By sending content directly to their mobile device, users are more likely to consume and appropriately react to content that has ...

Anonymous text messages containing disturbing content — such as claiming Black Americans had been “selected to pick cotton” — were sent the day after Election Day, targeting recipients in more than 20 ...

Forbes contributors publish independent expert analyses and insights. The TCPA, a decades-old law governed by the Federal Communications Commission, prohibits automated text messages without prior ...

Patients with congestive heart failure who received text messages after leaving the hospital reminding them about their prescriptions had 19% higher odds of filling those prescriptions and 6% lower ...

Virginia Department of Motor Vehicles scam example. U.S. consumers lost $470 million to text-messaging scams last year, and as they become more sophisticated, more people are likely to be victims. The ...

Text messaging shows promise for assessing smoking status and identifying lung cancer screening eligibility, particularly among middle-aged, educated individuals with medium or high income. However, a ...

Clerk Chat Inc., a startup building a messaging platform that integrates with major telecommunications carriers, today said it has raised $7 million in seed funding. The San Francisco-based firm plans ...

These days, sending a text message is the preferred mode of communication by most people. Not only is it the more discreet and polite option — it gives the recipient complete control over when to ...

New feature drives up to 15% increase in connection rates, delivering measurable ROI for sales and contact center teams ...

Ever wondered why your text messages sometimes fail to send, show up pixelated or don’t appear at all on the other person’s end? It might not be your phone, but your carrier’s messaging support.