RSA Security has introduced a product that adds voice as a way for automated telephone banking services to identify users. The product is designed to help fight telephone banking fraud, the company ...

Julia Kagan is a financial/consumer journalist and former senior editor, personal finance, of Investopedia. Home banking enables conducting financial transactions from home via mobile, web, phone, or ...

Barclays is rolling out technology that can identify telephone banking customers by their voice alone. Voice recognition has been around for some time and, as the bank says, "each person's voice is as ...

Santander customers will no longer need to remember and key in security numbers when accessing telephone banking, as the bank introduces voice and phone recognition technology. Telephone banking ...

The bank is introducing combined Voice ID and Phone ID authentication, removing the need for customers to remember and key in numbers. Sign up for the top news stories every day to keep you informed ...

Want smarter insights in your inbox? Sign up for our weekly newsletters to get only what matters to enterprise AI, data, and security leaders. Subscribe Now Phone banking is starting to get a dramatic ...

When it comes to telephone banking, Barclays is looking to lead the way by enabling voice recognition technology for all of its customers. This means that when it comes to the usual security process ...

Telephone banking and chatbots unsurprisingly proved popular for customers during the pandemic because of how they allowed them to interact with people at their bank in a safe and convenient way.

Just as fingerprint sensors have made smartphones more useful and secure, voice-authentication tech is making the dreaded call to customer services that bit more convenient. Following TalkTalk and ...

Barclays is to use voice recognition technology instead of passwords to identify customers over the phone. Following a trial that was rolled out to some customers in 2013, the retail bank is ...