From the archives of Government Executive... April 1994—It has been almost five years since government began the push for total quality management and continuous improvement. Since then, agencies have ...

Aimed particularly at executives and managers who would like to introduce or enhance total quality management in their work environment, this workshop-style programme is a highly participative one, ...

Addressing the opening ceremony of the “Prospects of Total Quality in Development Conference” yesterday, which was organised by the Ittihad University, at RAK Hilton Hotel, Shaikh Saud stressed the ...

Total quality management (TQM) strategies aim for long-term success by enlisting members of an organization at all levels to create customer satisfaction by making the best products possible. There ...

Governments can intervene to increase the supply of TQM training, which, in turn, would increase the consumption of training. If government subsidies are applied correctly, the socially optimal level ...

I’ve been through TQM training and so recognize these 4 stages [the stages of team formation: Forming, Storming, Norming and Performing – Bob]. However, now that I’ve been away from the environment ...