ROCHESTER, N.Y. (WHEC) — Over the next few years, RG&E and NYSEG will start installing smart meters in our homes, but it doesn’t come without controversy. Some people claim they’re a health hazard.

Most of us would never intentionally bring something unsafe into our homes. That's why we research new products before buying them. None of us wants to look back and think we exposed ourselves or our ...

THOUSANDS of households with broken smart meters will receive automatic compensation in days. New rules from the energy regulator Ofgem will see customers compensated £40 if their provider fails ...

NYSEG and RG&E are installing the latest in energy use technology − smart meters − across their wide customer base that includes more than 1 million electric hook-ups and 500,000 natural gas services.

Two Fort Wayne residents had “pleasant” conversations during their City Utilities administrative hearings this week to ask for the smart water meters to be removed from their homes because of concerns ...

ROCHESTER, N.Y. — How can RG&E customers find out when their homes or businesses will get a smart meter? RG&E’s online smart meter installation tool is meant to give you an idea of when you can expect ...

New protections mean suppliers will finally face consequences when things go wrong ⚡ ...

Ofgem has confirmed that smart meter customers facing delays or failed installations will receive £40 compensation. The ...

KALAMAZOO, MI — Some residents who receive water service from the city of Kalamazoo are getting smart water meters installed this year, as part of a citywide replacement effort. The Kalamazoo City ...