COVID-19 is changing how people work and how companies engage customers; ServiceNow accelerates the future of work and customer service management SANTA CLARA, Calif.--(BUSINESS WIRE)-- ServiceNow ...

Forbes contributors publish independent expert analyses and insights. I write about disruptive companies, technologies and usage models. In case you’ve somehow missed the splashy TV ads starring Idris ...

ServiceNow demonstrated some live examples on stage during its keynote this week at Knowledge 2023, which highlight the interesting interplay between process automation and generative AI. ServiceNow ...

‘ServiceNow and Microsoft are integrating Now Assist and Copilot, bringing the power of two generative AI systems into one seamless experience. This has been made possible by merging the intelligence ...

In response to not being able to hold a physical user event this year given the ongoing COVID-19 pandemic, ServiceNow kicked off its virtual Knowledge 2020 event this week for customers, partners and ...