VIRGINIA BEACH, Va.—Central station automation software developer, AlarmSoft, which in early 2009 released its newest automated alarm monitoring service Signal-Me, is ready to bring a new ...

Interface Systems, a managed service provider of business security, actionable insights, and purpose-built networks for multi-location businesses, today announced the successful deployment of its ...

Can AI play a role in cost reduction? In 2025, operators are looking to avoid raising costs, but that is becoming increasingly difficult. According to TouchBistro’s 2025 State of the Restaurants ...

Six new modules deliver advanced operator skills in areas of leadership, conflict resolution, advanced call handling, industry standards, telecommunications and enhanced technology, and cybersecurity ...

New “Be Air Aware” resources tie drones directly into cyber and incident-response planning. Image: U.S. Marine Corps photo by ...

RED WING, Minn. -- The Prairie Island nuclear power plant in southeast Minnesota filed a notification of an “unusual event” after a fire alarm sounded at 4:06 a.m. today. Operators had safely shut ...

NASHVILLE, Tenn.--The Central Station Alarm Association announced at the ESX show here on June 26 that Mary Ann Ivy, an emergency dispatch operator at Monitronics, was chosen as operator of the year.

A regulatory loophole in the United Kingdom's energy market could have households paying far more for electricity during times of low renewable power generation. However, on Jan. 8, Great Britain's ...

Australia’s energy market operator has warned that NSW could face frequent and costly government intervention to keep the ...