Dashia is the consumer insights editor for CNET. She specializes in data-driven analysis and news at the intersection of tech, personal finance and consumer sentiment. Dashia investigates economic ...

No matter the size of a business, having a solid returns management strategy is crucial for maintaining customer satisfaction and operational efficiency. Effective returns management helps businesses ...

Whether you ordered the wrong item, received a damaged package or just had second thoughts, understanding Amazon’s return policy can save you time and a potential headache. Amazon is known for fast ...

Add Yahoo as a preferred source to see more of our stories on Google. Hands holding two Amazon Fresh bags - Ablokhin/Getty Images If you order something from Amazon and don't want it, the return ...

View post: This $49.99 Ring Device Could Stop Your Car From Getting Stolen Tonight Over the years, Amazon has become notorious for its convenient returns process, allowing free returns on most ...

Forbes contributors publish independent expert analyses and insights. Shelley E. Kohan covers the retail industry and is based in New York. Happy Returns uses Return Bar locations at over 5,000 UPS ...

As tax season approaches, individuals and businesses prepare to fulfill their fiscal responsibilities. In the United States, this involves submitting a tax return to the Internal Revenue Service (IRS) ...

Four out of ten consumers will return “at least” one online purchase each month, a new report finds. That’s a lot of returns, which presents a challenge for any online stores with tight margins. The ...

180 "Dancing Robots" work alongside humans at a Happy Returns Hub to process millions of returns each month. (Retail TouchPoints) Geekplus robots are now in use at all three of Happy Returns’ Hubs.