The Remote Help app looks a lot like or has a similar function as the existing Quick Assist app on Windows, but with a few significant advantages which include: It integrates with Microsoft Endpoint ...

Seeking more medium-sized enterprises as customers, Microsoft has expanded the number of capabilities of its Intune PC subscription management service to address issues of remote management. The new ...

Remote access to another PC via the internet can be a blessing, solving many IT problems quickly and easily. The helper can get a clear picture and often solve the problem immediately, even without ...

An update of Microsoft’s Windows Intune offers a batch of new features meant to simplify how administrators track and manage company-owned PCs and software. Windows Intune, Microsoft’s Web-based PC ...