I first heard talk about remote agents almost 15 years ago. Since then, it's been a slow ride waiting for it to take off among call center managers. Things may be changing now, and it's a good time to ...

SCOTTSDALE, AZ – December, 2025 – Liveops, a leader in flexible customer experience outsourcing solutions, has unveiled a nationwide initiative aimed at recruiting thousands of remote customer support ...

Microsoft is preparing to make remote AI agents a native part of Visual Studio, marking a key evolution in how developers interact with GitHub Copilot and the IDE's AI-assisted features. According to ...

Forbes contributors publish independent expert analyses and insights. I write about innovation, the future of work and remote work. Capable of automating tasks and taking actions autonomously, AI ...

The Axeda platform, used by hundreds of IoT devices, has seven vulnerabilities, three of which allow for remote code execution. Critical vulnerabilities in a software agent that’s used for remote ...