It combines direct customer refunds, additional compensation, and operational commitments aimed at reforming how Amazon processes returns and refunds.

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The FTC says Amazon tricked customers into signing up for a Prime subscription and made it difficult to cancel. Check if you're eligible for a payout.

Amazon is resolving claims that it incorrectly processed returns with a proposed settlement valued at over $1 billion, as ...

Amazon.com Inc. reached a settlement valued at more than $1 billion to end claims that it fails to properly refund customers ...

Amazon.com Inc. has reached a settlement, which plaintiffs counsel estimates to total $1 billion, in consumer fraud class ...

The lawsuit, filed in 2023, alleged that Amazon caused "substantial unjustified monetary losses” for consumers who returned an item but were still charged for it.

Amazon could owe you a refund on your Prime subscription if you live in the US, and I'm here to explain what you have to do to find out if you’re eligible, and how to claim your money back if you are ...

People who qualify can receive a refund of their Amazon Prime membership fees, up to $51, according to the settlement site. Customers will be contacted by email or mail (postmarked by Jan. 23) to ...

Amazon has agreed to pay $309 million and provide other benefits in a class action settlement with customers who claimed they ...

Add Yahoo as a preferred source to see more of our stories on Google. SAN DIEGO, CALIFORNIA - OCTOBER 4: An Amazon logo is displayed outside an Amazon Sortation Center on October 4, 2025 in San Diego, ...