Earlier this year we shared a report that auto insurance rates were predicted to rise. New data from J.D. Power indicates they've gone up for about a third of customers surveyed. It also found that ...

Car repairs are taking longer than ever these days - something you've likely noticed if you've had your vehicle in for repairs lately. According to the J.D. Power 2023 U.S. Auto Claims Satisfaction ...

Auto loan customers are getting more mileage out of lender mobile apps and websites, but many providers still have a long way to go to bring their digital channels up to the standards customers have ...

When it comes to building business relationships, J.D. Power experts see that there is no substitute for an effective face-to-face sales meeting. According to the J.D. Power 2023 U.S. Dealer Financing ...

The 2024 J.D. Power Auto Summit, set for Feb. 1 in Las Vegas just ahead of NADA Show 2024, will arm attendees with a better view of how to attack and stay competitive in today’s ever-changing auto ...

TROY, Mich.: 13 Nov. 2025 — With average monthly auto finance payments reaching a record average high of $758 in October 1 and loan terms now routinely extending to upwards of 84 months, affordability ...

LAS VEGAS, Feb. 1 — The 2024 J.D. Power Auto Summit united the automotive industry on February 1 at Resorts World Las Vegas, convening auto retailers, manufacturers, and others to assess the state of ...

TROY, Mich.--(BUSINESS WIRE)--Long repair shop backlogs and lingering parts shortages have caused the average auto insurance repair cycle time to reach 23.1 days in 2023, up 6.2 days from 2022 and ...

TROY, Mich.--(BUSINESS WIRE)--The average cost of auto insurance in the United States is up 22.2% year over year through the end of February, more than any other category of household expenses ...

A modern dealership should put people first and keep customer needs paramount, and technology tools can help store leaders get there. So concluded panelists speaking at the J.D. Power Auto Summit ...

HARRISBURG, Pa. — The owners of a Harrisburg used car dealership are facing multiple charges following a police investigation. Ilham Driouich, 25, and Anas Soubai, 29, the owners of Power Auto Sales ...

The Consumer Financial Protection Bureau said it has told at least one auto lender to stop keeping excess amounts collected from borrowers on transactions in which a dealership inflated a vehicle's ...