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Alok Kulkarni is Co-Founder and CEO of Cyara, a customer experience (CX) leader trusted by leading brands around the world. Organizations are under increased pressure to meet customers’ growing demand ...

Black Friday and the following holiday shopping season are critical for retailers worldwide. For many, the revenue generated during this period represents a substantial portion of their annual targets ...

When it comes to building a successful e-commerce brand, few things are more important than truly understanding your customers. Of course, that’s where the problem comes in–many e-commerce ...

When you move from gut to data, you gain clarity and make better hires over time. You’ll make fewer mis-hires (which can cost ...

Privacy-first practices. Embrace privacy-first data strategies to build trust and adapt to evolving regulations like GDPR and CCPA. AI-driven insights. Use AI and ...

Read Hayes, the executive director of the Loss Prevention Research Council, outlines offender behavior patterns, intervention ...

Santa Cruz police spend an average of 40 minutes of every hour on emergency calls, leaving them with 20 minutes to patrol the streets. For the past few weeks, some have been using computer mapping ...

Most people think RRSP planning ends once they hit that big retirement milestone. The account sits there like a quiet safety net. You dip into it when you feel ...

Enterprises are adopting a unified gateway to reduce fragmentation across AI, API and MCP traffic and keeping hybrid and ...

The legal profession stands at the intersection of tradition and innovation, where centuries-old practices meet cutting-edge technology. Predictive analytics po ...