Business Wire

Medallia Collaborates With Oracle Cloud CX to Help Brands Reinvent Customer Service Engagement

SAN FRANCISCO--(BUSINESS WIRE)--Medallia, Inc. (NYSE: MDLA), a global leader in experience management and a member of Oracle PartnerNetwork (OPN), today announced it plans to integrate with Oracle CX ...
Destination CRM

Medallia to Integrate with Oracle Cloud CX

Medallia plans to integrate its Experience Cloud with Oracle CX Service to deliver real-time feedback on what customers think and feel about customer service interactions. Medallia's planned ...
Business Wire

UJET CCaaS Cloud Contact Center Now Available on Oracle Cloud Marketplace

SAN FRANCISCO--(BUSINESS WIRE)--UJET Inc., the world’s first and only CCaaS 3.0 cloud contact center, and a member of the Oracle PartnerNetwork (OPN), today announced its integration with Oracle Cloud ...
Forbes

Oracle Doubles Down On Customer Experience (CX) Management With New Zoom Integration

The Oracle Live Applications event is this week, and yesterday, I discussed in this article how Oracle has quietly become an essential cloud applications company. Oracle utilizes a SaaS model to ...
Forbes

Larry Ellison Discusses The Future Of Office Work And Integrated Applications

When the chairman of a company that employs more than 130,000 people offers his perspective on whether COVID-19 will permanently change office culture, it’s worth paying close attention. “It’s already ...