In business, leadership, and personal relationships, the ability to manage difficult conversations is a critical skill. Whether it is addressing underperformance, negotiating a contract, delivering ...

In business, people are often tasked with providing feedback to subordinates, delivering difficult news to stakeholders or presenting information to audiences that can be hostile, distracted or ...

Whether you’re a leader who needs to address a team member’s performance or you’re an employee who is unhappy about a situation with your boss, difficult conversations happen at work. Fortunately, ...

These individuals can turn any difficult conversation into a productive one. Most unlucky people have found themselves thrust into difficult conversations at some point in their lives. Whether it's a ...

It seems like conversations these days are as a difficult as ever. Whether with family members, work colleagues, employees or strangers, the ability to have a productive discussion on any topic where ...