The importance of refining healthcare processes has never been more pronounced. In the Physician MBA Program at the Kelley School of Business Indianapolis, I learned process improvement—among other ...

Organizations aim to improve their processes’ efficiency and effectiveness by reducing waste, which creates a need for experts in project management frameworks and process improvement techniques such ...

According to Jeffery Liker’s book, The Toyota Way, it’s estimated that most business processes are 90% waste and 10% value-added work. Value-added activities in a process are considered those that ...

With so much attention paid over the last two years to the supply chain, it can be easy to overlook the larger organizational processes in which it is involved. One is the order-to-cash process, which ...

Faced with crowded markets and higher expectations from clients and firm owners, investment management professionals are ...

A monthly overview of things you need to know as an architect or aspiring architect. Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with ...

Continuous performance management can boost morale and improve communication. Learn how to implement continuous performance ...

Take a moment to try to think about all of the current projects going on within your business. Impossible, right? After all, there are marketing projects, new product development, IT upgrades … the ...

Opinions expressed by Entrepreneur contributors are their own. Back-office operations are crucial for keeping your company running smoothly, and adequate management of your business’s contracts will ...

With business growth (revenue growth and adding more customers, products and services), everything becomes more complex. When left unchecked, fractures begin to appear, and soon things start to break.