When I recently sought to upgrade my mobile phone, my first stop was my provider’s website in search of a contact number. To my surprise, a virtual chatbot quickly established the nature of my visit ...

Although colleges have tested different ways for chatbots to help students for years, new artificial-intelligence tools can allow chatbot use to go further, giving students more-personalized support ...

A woman who "married" her AI husband says she's open to dating other people in the real world. Rossana Ramos, a 36-year-old mother from New York, said she knows her AI chatbot partner is "fake." One ...

ServiceNow tacked agentic AI onto a largely unguarded legacy chatbot, exposing customers' data and connected systems.

Glendale-headquartered California Credit Union has announced the launch of “Georgia,” a new virtual chatbot designed to deliver fast, intelligent and secure support to members 24/7. Named in honor of ...

However, people responded better to a less-interactive chatbot that did not have humanlike cues, said S. Shyam Sundar, James P. Jimirro Professor of Media Effects, co-director of the Media Effects ...

ADELAIDE, Australia, May 30, 2019 /PRNewswire/ --Clevertar launches Conversagent, the world's first self sign-up 'virtual human' chatbot that can be deployed without the need for coding and in a ...

The Limbic chatbot, which screens people seeking help for mental-health problems, led to a significant increase in referrals among minority communities in England. An AI chatbot helped increase the ...

While ChatGPT, Grok, and similar AI tools have gained incredible popularity in recent years, chatbots have been around for a long time — as far back as the 90s. Some of those chatbots have gone the ...

As thousands of Illinoisans continue to file for unemployment benefits during the coronavirus pandemic and swamp state call centers, a local nonprofit has created a virtual chatbot to make the jobless ...

For more than a year, Alaska’s court system has been designing a pioneering generative AI chatbot termed the Alaska Virtual Assistant (AVA) to help residents navigate the tangled web of forms and ...