The role of IT service management (ITSM) in ensuring the smooth functioning and continuity of business operations has become clearer than ever. There’s increasing evidence that well-managed ITSM ...

ITIL, the IT service management (ITSM) best practice framework, has come on in leaps and bounds since it was first introduced due to theUK government’s disillusionment with the way that governmental ...

FORT HUACHUCA, Ariz. - As the Information Technology Service Management (ITSM) environment within the Network Enterprise Technology Command, (NETCOM), exponentially grows; it is critical in terms of ...

SAN MATEO, Calif.--(BUSINESS WIRE)--Nlyte Software, the world’s leading software company developing solutions for automating the management of data center infrastructure, today introduced the first ...

SAN DIEGO, July 22, 2024 /PRNewswire/ -- Tikit by Cireson, the leading Microsoft-aligned IT Service Management (ITSM) platform, today announces the winning organizations for the Tikit ITSM Awards.

It is estimated that 80% of IT Service Management (ITSM) and ITIL projects fail to meet their objectives. This is a tragic as the essence of ITSM is that it provides a critical prescriptive framework ...

NEW YORK--(BUSINESS WIRE)--Celonis, the global market leaders in Process Mining, today announced it has received certification of its application with ServiceNow, available now in the ServiceNow Store ...

SAN DIEGO, Aug. 18, 2025 /PRNewswire/ -- Cireson, a leading provider of IT Service Management solutions built natively for Microsoft 365, is proud to announce the winners of the 2025 Cireson ITSM ...