Jeffrey Fritz is director of enterprise network services for the University of California, San Francisco. Campus IT departments need strong inter-unit coordination to facilitate efficient project ...
CIOs have a new mandate from CEOs: Accelerate innovation and growth as a business-driven thought leader rather than a caretaker of technology. This paradigm shift requires changes in how IT teams work ...
IT Process Institute CEO Scott Allridge has cybersecurity advice for healthcare executives: Consider ITIL, the framework formerly known as the Information Technology Infrastructure Library. “Following ...
The IT Infrastructure Library, a set of management best practices that has long been popular in Europe, finally is starting to make waves in the U.S. The IT Infrastructure Library, a set of management ...
Government Technology has a long piece explaining ITIL, the framework of IT best practices created in the UK, and why it's only just now catching on in the US. ITIL, or the IT Information Library, is ...
A 44-volume set of guidelines published by the British government 12 years ago may forever change the way IT is managed In the 1970s, when the American auto industry found itself under attack by ...
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