Get the latest federal technology news delivered to your inbox. As organizations recognize the important role of field services such as repairs and maintenance in delivering exceptional service, there ...

Want to update Salesforce without the user interface? Want to use your favorite crusty AI agent? Now it's all possible ...

Salesforce and Workday have announced a strategic partnership that aims to reimagine enterprise software with advanced AI capabilities and unified data integration. This collaboration brings together ...

SAN FRANCISCO — Salesforce founder and CEO Marc Benioff has become something of a vanishing breed during the nearly quarter century he has been running the company that pioneered the concept of ...

Autonomous artificial intelligence (AI), or agents that can complete tasks without human supervision, is steadily becoming a part of many enterprises' daily operations. Salesforce is pitching its ...

In order to successfully leverage artificial intelligence, the workforce must first understand it, then get comfortable with it — and this company is attempting to make that process smoother, faster ...

Actively AI has raised $45 million to scale up its AI sales agents, which can automate a chunk of the work reps typically do ...

Salesforce Agentforce Contact Center unifies CRM, AI and workflows — but is the complexity worth it? A deep dive with analyst and expert perspective.

You can bring Gmail and Salesforce together to achieve a more productive platform. It lets you access Salesforce data directly in Gmail, and you can switch back to Salesforce to create records or view ...

Salesforce today announced general availability of Slack Sales Elevate, deeply integrating Sales Cloud with Slack to create a personalized sales home that centralizes information, simplifies processes ...

Salesforce and Google Cloud have expanded their partnership to launch integrated AI workflow solutions aimed at businesses of ...