I'm a firm believer that business can be conducted in a casual, straightforward way. By no means am I a stickler for grammar, "proper" language or etiquette. You can swear during a business meeting, ...

Last week we discussed making sure the people you communicate with know who you are. That context is vitally important to ensure your message is properly received and understood. This week we're going ...

When done right, communication and community-building can be powerful tools that establish your brand as an authority worth ...

Good communication is essential to running a successful business, and small businesses need to excel at it to stay alive in a competitive market. While there are many types of communication used in ...

The administrative assistant research we’ve done over the years speaks volumes. Assistants feel they’re underpaid; advisors feel assistants are overpaid. Assistants feel overworked; advisors see a ...

There's no single definition of business communication. Business people today have many means of communicating with clients, co-workers, customers and company stakeholders. Cell phones, texts, memos, ...

Communication – it’s the cornerstone of any strong relationship, yet it can sometimes feel like a tightrope walk! Whether it’s navigating tricky conversations at work or fostering deeper connections ...

Synchronous communication relies on two parties being available at exactly the same time. Synchronous communication methods, such as meetings, telephone or Zoom calls, must be arranged. Both parties ...

How do you communicate with your colleagues? According to a new study, few executives use the phone or meet in person in work. Not surprisingly, e-mail has become their most used method of ...

Assertive communication involves clear, honest statements about your beliefs, needs, and emotions. Think of it as a healthy midpoint between passive communication and aggressive communication. When ...