Whether you’re on the IT team at a company or work for a managed service provider (MSP), a help desk ticketing tool is a must for providing solid tech support. These applications give IT staff and end ...

Spoke, a startup that wants to simplify the way companies add and process help desk tickets using artificial intelligence underpinnings, announced it has enhanced its AI engine to allow for more ...

Ticketing software for help desks is a critical component for companies seeking to deliver superior customer support. Such software enables businesses to manage and coordinate customer requests ...

A no-frills ticketing solution that's totally free ...

Every professional knows that technology can malfunction at any time and in unexpected ways. When things go wrong, end users — whether employees or customers — need a way to report the issue to a ...

How to deploy osTicket to serve your business as a powerful help desk system Your email has been sent If your business develops software and/or services, you probably ...