Once an educator has reflected on their own values, the other three modules are designed to help visitors learn how to ...

Texting can be a great way to stay connected to others, but it isn't the right choice for every situation. Phone calls are better for situations like conflicts, bad news, and apologies, while texting ...

For leaders, keeping your workforce engaged and happy in 2025 is more than just the pay packet, working conditions, and benefits. The social contract between employers and employees has changed ...

New research shows HR trusts only 35% of managers to handle difficult conversations alone, and why avoidance, burnout, and ...

Difficult conversations don't have to be so stressful. Source: Alexander Suhorucov/Pexels Difficult conversations, you know them well. These are the types of talks that require you to deliver bad news ...

Most of us don’t wake up eager for a difficult conversation. By their very nature, these conversations can feel uncomfortable, challenging, and awkward. You’ve likely faced one you dreaded, put off, ...

Author, attorney, and conversation expert Jefferson Fisher helps us understand how to approach and engage in conflict. If you said “not well,” let conversation expert Jefferson Fisher offer you ...