Think about the last time your family faced a crisis. Maybe it was financial stress after a job loss, the struggle to care for an aging parent, or helping a teenager through mental health challenges.

WATERLOO — After proposing cuts of 11 librarians, 17 full-time substitutes and four family support workers, community members on Monday pleaded with the Board of Education to reconsider its decision.

WATERLOO — The Board of Education is sticking to its guns on family support worker job terminations even as some voice a belief employees have helped reduce student dropouts.