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Queenie Wong was a senior writer for CNET News, focusing on social media companies including Facebook's parent company Meta, Twitter and TikTok. Before joining CNET, she worked for The Mercury News in ...

Chat bots, we’re told, are the future: Microsoft has declared them the next big thing, believing they could have as much of an impact as the introduction of touchscreen phones or web browsers.

The big tech companies have long clung to the idea that their platforms are driven solely by the bias-free, objective realities of their algorithms. But of course the truth is more complicated: Behind ...

Facebook can do a lot of things, but can it also fix your sex life? That's the goal of Lovely Bot, new Facebook chatbot that engages you in a kind of sex therapy session. It's the first of its kind, ...

Move over, humans poker players. Facebook and Carnegie Mellon's poker-playing AI bot called Pluribus is here.

How much more can Facebook do for marketers? Insidiously and persistently, Facebook is chipping away at other messaging platforms and moving their users to Facebook Messenger. If they keep it up, by ...

As we’ve discussed, Facebook’s bot platform is still in its early stages, and most apps aren’t ready yet to become part of your everyday life. This is mainly ...

Getting help with voting registration can now be as simple as a quick chat with a bot. The Ad Council just launched an automated tool within Facebook's messenger platform designed to walk prospective ...

Facebook today launched two powerful ways for people to find Messenger bots to use, addressing the discovery problem that’s plagued the platform’s 100,000 developers. TechCrunch reported last month ...